Nur Izzaturrahmah, Kevin Arya Pranaja, and Helen Dian Fridayani. “From Bureaucracy to Innovation: Evaluating the Impact of Public Service Malls on Good Governance in Yogyakarta”. Agile Governance and Innovation Measurement Journal, vol. 2, no. 1, Mar. 2025, pp. 26-39, https://agim.umy.ac.id/index.php/agim/article/view/21.